We hope you really enjoy your new Cats Meow purchase however,
if you are unhappy with your order for any reason PLEASE CONTACT US within 3 working days or receipt of package and we will do our best to resolve the issue quickly!
**Refunds and exchanges are taken on a case-by-case basis.
Please contact me so we can discuss further.**
If refund is issued I will process it as soon possible but may take up to 10 business days to process however. Buyer is responsible for all shipping costs, both original and return shipping.
**Unless I say otherwise.
Please before leaving negative feedback, please contact me with any concerns or issues as your happiness is important to me!!! We want to come to a happy solution :)
If the original packaging was damaged or you do not have it anymore, please provide a suitable packaging for adequate protection against damage in transit.